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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dario Cannon

June 7, 2024

5  out of  5 rating by Dario Cannon
"The one thing I liked about Beatrice is that she honestly cared it was very thorough with the procedures that needed to be take place for the claim"
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Jerri Lackey

May 31, 2024

5  out of  5 rating by Jerri Lackey
"Shout out to " Precious" at Lance Cook's office. She went out of her way - above and beyond to help resolve an issue with a claim - and I am finally expecting payment and hope to have my car back at the first of the week. Thank you Precious !!!"
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Robert Byrd

March 27, 2024

5  out of  5 rating by Robert Byrd
"We just wanted to say thank you for helping us with all our insurance needs. We would like to sent a special thank you to Beatriz for the way she help get us what we needed and to get everything right . THANK YOU"
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Marta Cervero Urones

January 31, 2024

5  out of  5 rating by Marta Cervero Urones
"Recomiendo mucho esta oficina! Beatriz me ha ayudado con todas mis pólizas y es muy amable. Muchísimas gracias!!"
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Rebecca Rhoney

January 31, 2024

5  out of  5 rating by Rebecca Rhoney
"Beatrice always has the best customer service and is always able to help me whenever I need it. 10/10 would recommend Lance Cook State Farm to anyone looking for insurance."
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Trygve Thoresen

January 31, 2024

5  out of  5 rating by Trygve Thoresen
"Erica does a great job handling set up of insurance plans and helping to save money. She is very thorough."
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Leanna Corea

January 31, 2024

5  out of  5 rating by Leanna Corea
"This office always does a fantastic job addressing all of our insurance needs. Erica recently shared with us a life insurance quote and covered all the aspects of the plan in detail to me. She makes everything make sense for someone who doesn't understand the ins and outs of these policies. LOVE this office and staff!"
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Dawson Walker

January 31, 2024

5  out of  5 rating by Dawson Walker
"Great service. Beatriz was wonderful to work with!"
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Sandra Anders

January 31, 2024

5  out of  5 rating by Sandra Anders
"Amazing customer service. The employees at Lance Cook State Farm are always so professional and helpful."
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Mark Hudson

January 31, 2024

5  out of  5 rating by Mark Hudson
"Megan Brown is the best insurance for all your insurance needs! A++++"
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Scott Sigmon

January 31, 2024

5  out of  5 rating by Scott Sigmon
"Megan Brown is awesome! Love the service she provides!"
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Teia Cornett

January 31, 2024

5  out of  5 rating by Teia Cornett
"The staff are always so so friendly and always willing to help with any insurance needs we have! Absolute Wonderful people!"
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Gracie White

January 31, 2024

5  out of  5 rating by Gracie White
"Everyone who works at Lance Cook State Farm has been so friendly and helpful anytime we have needed help or had a question about something! Megan is the sweetest and always goes above and beyond to make sure we are taken care of each month!"
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Cassandra Rosenburg

January 31, 2024

5  out of  5 rating by Cassandra Rosenburg
"Great company to work with!"
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spoken grace

January 30, 2024

5  out of  5 rating by spoken grace
"Lance Cook State Farm always does great with all my insurance needs."
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Abby Perez Diaz

January 25, 2024

5  out of  5 rating by Abby Perez Diaz
"Megan was very helpful and friendly !"
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Robert Martin

December 16, 2023

4  out of  5 rating by Robert Martin
"Has been a very helpful agent when mishaps happen."
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Kelly Hubbard

December 5, 2023

5  out of  5 rating by Kelly Hubbard
"The Lance Cook office and staff are always so helpful and friendly. Recently, Gia assisted me with a vehicle repair and she was involved throughout the entire process. Thank you Gia for always checking in with me! I have been with this office for several years and their customer service is consistently 5 Stars!"
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Paula Hunt

October 27, 2023

5  out of  5 rating by Paula Hunt
"Megan and Lance were both very responsive with emails and phone calls, I looked at several different insurance agencies and went with Lance Cook because of there amazing cusomer service. Great company to work with!! Would definitely recommend for all your insurance needs!!"
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ALisa Yount

September 6, 2023

5  out of  5 rating by ALisa Yount
"Lance Cook is very good at his job. I've been with them for years and never had a bad experience. Excellent service"
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Verónica Arocho

August 31, 2023

5  out of  5 rating by Verónica Arocho
"Excelente servicios, me explicaron todo a detalles y me buscaron la oferta que mas me convenía. Los recomiendo!!!!"
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Cindy Rhame

August 29, 2023

5  out of  5 rating by Cindy Rhame
"This State Farm office & their staff are so professional & friendly. Many thanks to Stephanie for making the change of insurance companies for both my home & car so easy, not to mention saving me a ton of $$$. We met the owner on our way out - these are hometown folks who actually care that everything is perfect for YOU with your coverage. They truly live up to their motto of "like a good neighbor..." I felt treated like a good neighbor. I highly recommend calling this office if shopping for new insurance. I had been shopping for new insurance for a month-- wish I would've called Lance Cook's FIRST- but I'm ever grateful I called them last as it was a totally different experience than with the other companies I'd talked with prior, thus making me appreciate their customer service even more! Thanks for everything, y'all!"
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Melissa Duncan

August 16, 2023

5  out of  5 rating by Melissa Duncan
"Been there all my adult life"
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Tim Schwab

August 1, 2023

5  out of  5 rating by Tim Schwab
"Megan Benfield will take care of your insurance needs! She's been super helpful, and polite"
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Roy Keen

July 31, 2023

5  out of  5 rating by Roy Keen
"Very kind helpful and knowledgeable, great interaction."