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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lidoine Nelson carbajal

March 30, 2026

5  out of  5
rating by Lidoine Nelson carbajal
"Stephanie did an excellent job handling our insurance. She ensured that all the issues we had were properly taken care of and maintained great communication throughout the process. Would highly recommend her to assist with your insurance needs!"
We responded:
"We are so happy to hear that your experience with Stephanie at our office was positive and that she was able to help you with your questions. Thank you for choosing our agency and welcome to Lance Cook State Farm!"
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Markee Perry

March 20, 2026

5  out of  5
rating by Markee Perry
"Great sales rep BRI WAS AMAZING"
We responded:
"Markee, I'm so glad to hear that your experience was positive with Bri. Welcome to Lance Cook State Farm and thank you for your business! "
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Robert Willis

March 20, 2026

5  out of  5
rating by Robert Willis
"I recently worked with Jessica Dye to transition my car insurance from my previous vehicle to a new one, and it was a very smooth experience. A simple phone call took care of everything in no time. Jessica was friendly, helpful, and made the entire process easy from start to finish."
We responded:
"Thank you, Robert, for sharing your experience with Jessica. It's great to hear that the transition of your car insurance was smooth and handled efficiently. We appreciate your feedback and look forward to assisting you in the future. Thank you for your business to Lance Cook's office !"
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The Realwriter

March 16, 2026

5  out of  5
rating by The Realwriter
"I moved away from Hickory 10 years ago. But I still use State Farm and kept Lance's group as my agents. Hands Down this group is THE ONLY reason I will stay with State Farm."
We responded:
"Thank you, The Realwriter, for your loyalty and for sharing your experience with our team. It's great to hear that our service has made such a positive impact on your decision to stay with State Farm. We're here to support you no matter where you are. Thanks for being a loyal customer!"
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Richie Ryan (Rit_Chee)

March 9, 2026

5  out of  5
rating by Richie Ryan (Rit_Chee)
"I had help from Jessica Lynn Dye and she was able to get me a cheaper insurance than what I had previously. The process was quick and easy."
We responded:
"Thank you, Richie, for sharing your experience with us. It's great to hear that Jessica was able to assist you in finding a more affordable insurance option quickly and easily. We appreciate your feedback and look forward to serving you again! "
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Arlene Diamonti

March 7, 2026

5  out of  5
rating by Arlene Diamonti
"Everyone was very helpful and answered my questions and help me decide on what I needed. Thank"
We responded:
"Arlene, It's so great to hear about your positive experience with our office at Lance Cook State Farm. Welcome to our office and let us know if you ever need anything from us and we want to welcome you to our offices! "
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Jai

February 25, 2026

5  out of  5
rating by Jai
"Briana was amazing Great customer service skills & she listens well & got me the best quote ! Thanks lance"
We responded:
"Thank you, Jai, for sharing your experience! We're glad to hear Briana provided great customer service and helped you find the best quote. We appreciate your feedback and support."
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SEAN MCCARTHY

February 23, 2026

5  out of  5
rating by SEAN MCCARTHY
"I had the pleasure of working with Briana at Lance Cook State Farm Insurance, and it was a wonderful experience. She was helpful in reviewing life insurance for me, and took her time, answering any questions I had. She was very personable and pleasant to work with. I have been extremely happy with all the services at Lance Cook State Farm."
We responded:
"Sean Mc, It's so good to hear the good news from you that Bri was a great help to you. It's a true honor to be your State Farm agent and I just want to say thank you for your kind words and your support of our business! "
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Ronald Woody

February 19, 2026

5  out of  5
rating by Ronald Woody
"Briana truly went above and beyond helping me get my car insurance set up. She was patient, knowledgeable, and took the time to explain everything clearly so I understood all my options. She made what could’ve been a stressful process feel easy and smooth. I really appreciate her professionalism and dedication to making sure I got the best coverage for my situation. Highly recommend working with her!"
We responded:
"Thank you, Ronald, for sharing your experience with Briana. It's great to hear that her patience and knowledge made setting up your car insurance easy and smooth. We appreciate your recommendation and look forward to continuing to serve you. "
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Nikki Larabee-Domagalski

February 18, 2026

5  out of  5
rating by Nikki Larabee-Domagalski
"New to the area I called and spoke with Jessica for a quote on renters insurance and auto insurance. She was kind, professional and made the process a breeze. Her customer service is top notch which is what I have become accustom to with my local state farm agent. I'm glad I made the call and connected with Jessica for the services I needed."
We responded:
"Thank you, Nikki, for sharing your experience! We're glad Jessica could assist you with your renters and auto insurance needs and make the process easy. We appreciate your trust in us as you settle into the area. Welcome to Lance Cook State Farm! "
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mike bell

February 13, 2026

5  out of  5
rating by mike bell
"I recently had the pleasure of working with Jessica Lynn Dye at State Farm Insurance, and it was a fantastic experience. She was incredibly helpful in securing car insurance for me, demonstrating exceptional customer service skills throughout the process. Jessica's friendly and professional demeanor made everything smooth and stress-free. I wholeheartedly rate her a solid 10 and am very thankful for her assistance."
We responded:
"Thank you, Mike, for sharing your experience with Jessica. It's great to hear that she was helpful in securing your car insurance and made the process smooth and stress-free. We appreciate your feedback and your solid rating of Lance Cook State Farm!"
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Samie SMITH

February 13, 2026

5  out of  5
rating by Samie SMITH
"Was very easy to set up insurance with this company. Agent Andy. Helped out greatly definitely would recommend lance cook State Farm insurance"
We responded:
"Samie, Thank you for the kind words about Andy and our agency ! Welcome to Lance Cook SF! "
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toe

February 6, 2026

5  out of  5
rating by toe
"Briana was amazing to work with! She got me the coverage I needed and was great to talk to. Would definitely recommend her to everyone!"
We responded:
"Thank you, Toe, for sharing your experience with Briana! It's great to hear she was able to assist you with the coverage you needed and made the process enjoyable. We appreciate your recommendation!"
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Alexander Wilson

February 5, 2026

5  out of  5
rating by Alexander Wilson
"I have known Lance for about 20 years now and have been using him/State Farm for over 10 years. Lance and his team do a great job in making sure my family and I are covered and taken care of. Recently I've had the pleasure of talking to Jessica (adding a vehicle). She's very kind, well spoken, and knows what she's doing. Thank you guys!"
We responded:
"Thank you, Alexander, for your long-standing trust and support over the years. It's great to hear that Jessica was able to assist you effectively with adding a vehicle. We're here to help whenever you need us."
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Greg Ream

February 4, 2026

5  out of  5
rating by Greg Ream
"Brianna does a wonderful job of making sure we stay up to date with our accounts and making sure we know exactly what is going on."
We responded:
"Thank you, Greg, for your feedback. We're glad to hear that Brianna is keeping you informed and up to date with your accounts. Your support means a lot to us. "
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Trish Seaford

January 30, 2026

5  out of  5
rating by Trish Seaford
"Worked with Stephanie here and she is the most helpful person I believe I have worked with and very pleasant! I will continue working with her for all my insurance needs, she is great!"
We responded:
"Thank you, Trish, for sharing your experience with Stephanie! It's great to hear that she has been so helpful and pleasant to work with. We look forward to continuing to assist you with all your insurance needs. "
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Linda Knowlton

January 28, 2026

5  out of  5
rating by Linda Knowlton
"Lance and his team is very pleasant to work with and always knowledgeable when I have questions. Great follow up & renewal procedures"
We responded:
"Thank you, Linda, for your kind words about our team. We're glad to hear that our follow-up and renewal procedures have been helpful to you. Your support means a lot to us. So glad to have you as our valued customer! "
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Adam Hedrick

January 27, 2026

5  out of  5
rating by Adam Hedrick
"Great Insurance company. Everyone I have had to talk to over the years has been awesome to work with. And Jessica is very helpful and willing to go above and beyond. Very pleased with the service she provided!"
We responded:
"Adam, So thankful for your review and I am so happy to hear that you had a great experience with Jessica! Thank you for your business to Lance Cook State Farm! "
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Jaden Peralta

January 15, 2026

5  out of  5
rating by Jaden Peralta
"Agent Briana was awesome and she was very friendly, very awesome to talk to, helped me save over $100 on my auto policy; highly rated and recommended!!"
We responded:
"Jaden, I'm so happy to hear that your experience with Briana was positive! And we love hearing that you were able to save money as well! Feel free to tell your friends about us as we give a gift card to our customers who refer us to other potential new customers!"
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Sarah Boston

January 14, 2026

5  out of  5
rating by Sarah Boston
"Stephanie has been absolutely amazing. She's helped me so much in the past few days with my questions and getting everything sorted with my insurance. She's so friendly every time I talk to her. Thank you!"
We responded:
"Thank you, Sarah, for sharing your experience with Stephanie. It's great to hear how helpful and friendly she has been in assisting you with your insurance needs. We appreciate your feedback! "
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David Bettencourt

January 14, 2026

5  out of  5
rating by David Bettencourt
"Briana Despian is an absolute delight to work with. Her follow-up and careful diligence are exceptional and rare in today's world! I recently changed agents due to a lack of customer service at the previous agent and am happy with my new choice of Lance Cook and his team. Thanks for the help."
We responded:
"Thank you, David, for your kind words about Briana. We're glad to hear that her follow-up and diligence have made a positive impact. We are glad that you are finally with an agency that appreciates your business! We're happy to have you. Welcome to Lance Cook State Farm!"
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Jill Holdsclaw-Gray

January 14, 2026

5  out of  5
rating by Jill Holdsclaw-Gray
"Working with Briana at Lance Cook State Farm has been AWESOME!!! Today, I just found out by bundling my home and auto, I received a discount. Saving MORE MONEY! $$$$"
We responded:
"Thank you, Jill, for sharing your experience with Briana! It's great to hear that bundling your home and auto policies helped you save money. We appreciate your feedback and look forward to continuing to serve you. We appreciate your continued support!"
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Evelyn Bradley

January 12, 2026

5  out of  5
rating by Evelyn Bradley
"Thank you Andy for your help today. I am very pleased with the communication and information delivered by you. I am sorry it took me so long to reach out to State Farm for what turned out to be an amazing quote on an awesome policy. Thank you for your help. Looking forward to making some referrals. Good luck."
We responded:
"Evelyn, We truly appreciate your taking the time to share your positive experience with Andy today at our office. We are very grateful and honored to have your business and support! "
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Sheng

January 12, 2026

5  out of  5
rating by Sheng
"We received help from Jessica D. with making a few changes to our auto insurance and she was such a great help. She informed us of certain things we did not know and also was very patient with decisions we kept changing back and forth, very understanding and knowledgeable."
We responded:
"Thank you, ShenggVangg3, for sharing your experience with Jessica D. We're glad she could assist you with your auto insurance changes and provide the information you needed. Your feedback is greatly appreciated. "
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Dylan

January 12, 2026

5  out of  5
rating by Dylan
"Brianna was professional, knowledgeable, and very helpful. She clearly explained the savings on my auto insurance and ensured I understood all details. I appreciate her assistance and excellent customer service."
We responded:
"Thank you, Dylan, for sharing your experience with Brianna. It's great to hear that she was able to clearly explain the savings on your auto insurance and provide excellent customer service. We appreciate your feedback and look forward to assisting you in the future. Thank you "