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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Martin

June 26, 2026

4  out of  5
rating by Robert Martin
"Has been a very helpful agent when mishaps happen."
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Patrick Schwend

June 18, 2026

5  out of  5
rating by Patrick Schwend
"Betty & Andy were very helpful with helping my family get the insurance we needed. Process was very smooth and pain-free. Couldn't have asked for a better experience. Thank you guys for all you do!"
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Kenneth White

June 18, 2026

5  out of  5
rating by Kenneth White
"Jessica is the best! She's everything anyone could ask for in a customer facing world. Nice, efficient, pleasant, and knowledgeable. Thank you Jessica for delivering my boat ins so quick!"
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Michael Seel

June 8, 2026

5  out of  5
rating by Michael Seel
"excellent service"
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Cynthia Combs

May 13, 2026

5  out of  5
rating by Cynthia Combs
"I had an excellent experience with Jessica Dye when she helped me to get the paperwork corrected on our insurance. She was kind, helpful, and followed through immediately on the actions needed. She made us truly glad that we had changed to State Farm for our home and auto insurance. Her prompt and effective service made what could have been a long and painful process so much easier, and we are more than satisfied with her work!"
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Dominic Gallicchio

April 28, 2026

5  out of  5
rating by Dominic Gallicchio
"I had a great experience with Jess and am now paying less money for more coverage than I had with Progressive. Highly recommend this location and Jess in particular."
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Eugene Smith

April 27, 2026

5  out of  5
rating by Eugene Smith
"First visit was very good! Briana was able to handle both my home and auto accounts and was very nice to deal with. Staff was very helpful and I really enjoyed Briana! No pressure tactics, just good reliable quotes. Highly recommend you contact this company if you are looking for home or auto insurance!"
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Kimi

April 22, 2026

5  out of  5
rating by Kimi
"I had a great experience working with Briana. She was very helpful, patient, and made the whole insurance process smooth and easy to understand. She answered my questions clearly and made sure everything was set up correctly without any stress. She was also very friendly and professional throughout the process. I really appreciate her help and would definitely recommend working with her."
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Cindy

April 17, 2026

5  out of  5
rating by Cindy
"Very attentive to everything. From home to car to life insurance. Very pleased with service and cost."
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Heather Houser

April 16, 2026

5  out of  5
rating by Heather Houser
"We were fortunate to work with both Lance and Andy on our home and auto insurance! They were very prompt in getting us quotes and by bundling, we are saving a lot of money annually. Both were super kind and thorough. We will be telling our friends about them!"
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Natalie Greene

April 12, 2026

5  out of  5
rating by Natalie Greene
"Great experience with Lance Cook’s office! Jessica Dye was incredibly friendly, knowledgeable, and took the time to provide a thorough quote. Her customer service was top notch and made the process easy. Highly recommend!"
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Lidoine Nelson carbajal

March 30, 2026

5  out of  5
rating by Lidoine Nelson carbajal
"Stephanie did an excellent job handling our insurance. She ensured that all the issues we had were properly taken care of and maintained great communication throughout the process. Would highly recommend her to assist with your insurance needs!"
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Markee Perry

March 20, 2026

5  out of  5
rating by Markee Perry
"Great sales rep BRI WAS AMAZING"
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Robert Willis

March 20, 2026

5  out of  5
rating by Robert Willis
"I recently worked with Jessica Dye to transition my car insurance from my previous vehicle to a new one, and it was a very smooth experience. A simple phone call took care of everything in no time. Jessica was friendly, helpful, and made the entire process easy from start to finish."
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The Realwriter

March 16, 2026

5  out of  5
rating by The Realwriter
"I moved away from Hickory 10 years ago. But I still use State Farm and kept Lance's group as my agents. Hands Down this group is THE ONLY reason I will stay with State Farm."
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Richie Ryan (Rit_Chee)

March 9, 2026

5  out of  5
rating by Richie Ryan (Rit_Chee)
"I had help from Jessica Lynn Dye and she was able to get me a cheaper insurance than what I had previously. The process was quick and easy."
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Arlene Diamonti

March 7, 2026

5  out of  5
rating by Arlene Diamonti
"Everyone was very helpful and answered my questions and help me decide on what I needed.
Thank"
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Jai

February 25, 2026

5  out of  5
rating by Jai
"Briana was amazing Great customer service skills & she listens well & got me the best quote ! Thanks lance"
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SEAN MCCARTHY

February 23, 2026

5  out of  5
rating by SEAN MCCARTHY
"I had the pleasure of working with Briana at Lance Cook State Farm Insurance, and it was a wonderful experience. She was helpful in reviewing life insurance for me, and took her time, answering any questions I had. She was very personable and pleasant to work with. I have been extremely happy with all the services at Lance Cook State Farm."
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Ronald Woody

February 19, 2026

5  out of  5
rating by Ronald Woody
"Briana truly went above and beyond helping me get my car insurance set up. She was patient, knowledgeable, and took the time to explain everything clearly so I understood all my options. She made what could’ve been a stressful process feel easy and smooth. I really appreciate her professionalism and dedication to making sure I got the best coverage for my situation. Highly recommend working with her!"
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Nikki Larabee-Domagalski

February 18, 2026

5  out of  5
rating by Nikki Larabee-Domagalski
"New to the area I called and spoke with Jessica for a quote on renters insurance and auto insurance. She was kind, professional and made the process a breeze. Her customer service is top notch which is what I have become accustom to with my local state farm agent. I'm glad I made the call and connected with Jessica for the services I needed."
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mike bell

February 13, 2026

5  out of  5
rating by mike bell
"I recently had the pleasure of working with Jessica Lynn Dye at State Farm Insurance, and it was a fantastic experience. She was incredibly helpful in securing car insurance for me, demonstrating exceptional customer service skills throughout the process. Jessica's friendly and professional demeanor made everything smooth and stress-free. I wholeheartedly rate her a solid 10 and am very thankful for her assistance."
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Samie SMITH

February 13, 2026

5  out of  5
rating by Samie SMITH
"Was very easy to set up insurance with this company. Agent Andy. Helped out greatly definitely would recommend lance cook State Farm insurance"
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toe

February 6, 2026

5  out of  5
rating by toe
"Briana was amazing to work with! She got me the coverage I needed and was great to talk to. Would definitely recommend her to everyone!"
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Alexander Wilson

February 5, 2026

5  out of  5
rating by Alexander Wilson
"I have known Lance for about 20 years now and have been using him/State Farm for over 10 years. Lance and his team do a great job in making sure my family and I are covered and taken care of.

Recently I've had the pleasure of talking to Jessica (adding a vehicle). She's very kind, well spoken, and knows what she's doing.

Thank you guys!"