State Farm® Insurance Agent Lance Cook

"I had such a great experience from Bri! She assisted me with my motorcycle insurance and went over the coverages also gave me great customer service!"

"I want to take the time to thank Stephanie Kates for helping us in choosing an insurance policy for the purchase of our new home. She was available to answer questions and on top of all paperwork requested by our loan officer. I would give her a 10 for her service."

"Best decision I made glad I decided to switch to State Farm .Bri was very helpful professional over the phone and in person .I'm glad I stopped in to meet everyone!"

"Bri is AMAZING! She helps you find the BEST rate for YOU! Thank you so much Bri !!"

"Briana swas a great help to me she got me a great quote and I recommend her to everyone. NANDAI w"

"Amazing people, always looking out for my best interest"

"Bri was very nice to work with! Everything was handled so quickly, and efficient. Very good customer service!"

"Bria’na! Is the BEST!! She helped me out efficiently and even saved me some money ❤️"

"I am very happy I called. Stephanie treats you like a friend, she was able to set me up with a new insurance plan, explained everything clearly, and at a much better rate than GEICO could ever dream of. I’d recommend anybody to get a quote from here just in case, You might end up saving a bunch of money. Thanks again!"

"Stephanie at State Farm is absolutely fantastic! She went above and beyond to help me find the best coverage for my needs, taking the time to explain all my options in detail. Her professionalism, responsiveness, and genuine care for her clients truly set her apart. I never felt pressured—just well-informed and confident in my decision. If you’re looking for an insurance agent who is knowledgeable, friendly, and truly has your best interests at heart, I highly recommend Stephanie. She made the entire process smooth and stress-free. Thank you, Stephanie!"

"Had an amazing experience at lance cook insurance. Walked in to apply for life insurance, and it was well worth it. Andy cook made the whole process easy and understandable. Definitely recommend their services."

"Stephanie has amazing customer service! I called to update my auto policy and was very concerned regarding the increase in premium. She patiently resolved the issue and updated the policy with my new vehicle with only a small diff in premium."

"Stephanie at Lance Cook State Farm provided exceptional customer service! She was attentive, friendly, and professional from the very first interaction. She carefully listened to my concerns, fully understood the situation, and offered an easy and efficient solution. I truly appreciate her dedication and support—thank you, Stephanie!"

"Stephanie Kates was an amazing agent. knowledgeable, professional, and always responsive to my questions and concerns. Thanks to her exceptional service, I will now recommend State Farm to all my family and friends."

"My word, I could not stress it enough that Shawna Cronan at this office has made my experience with insurance something I never thought it would be and scored a long partnership here. Quite the polar opposite of the price gouging, lack of support and care I’ve experienced in the past. All I can say is if you want someone with YOUR best interests in mind, she’s the lady to speak with. She’s gone above and beyond time and time again for me and so many others. 10/10"

"I have been trying to cancel my life/health insurance for the last 3 months. Last month I finally got them to call me back. They kept telling me that their licensed agents would call me back and never did for a while until I kept calling. Last month I emailed all the documentation to cancel it and I just got charged again this month. They will take care of you if they can make money off you if at all you want to cancel anything they will make it nearly impossible and get every penny off of you. On 10/26 I sent everything I needed to get it canceled. To this day I’m still getting charged and no response."

"Servicio estupendo, gracias por siempre orientarme y ayudarme con mi seguro de auto🙌🏾"

"I had an excellent experience with Lance Cook State Farm and Stephanie's customer service! From the moment I reached out, the she was professional, friendly, and attentive to my needs. She took the time to fully understand my issue and offered a solution that was both efficient and easy to follow. Thank You Stephanie!"

"Not sure if she is new or maybe a returning employee, but Stephanie Kates? Was amazing, her customer service is 2nd to none. I wish I got this kind of service When I called all the insurrance companies. Thanks for your help Steph!"

"Great place to get all your insurance needs. We highly recommend them."

"We've been with Lance Cook State Farm since 1996 for our home, auto, and umbrella insurance policies. Lance and his team have always been quick and competent with their service, generous with their time, and reassuring in that we know that they'll do their best for us if we ever have a real disaster. Our most recent experience has been with Andy Cook who has helped us to get a new policy in place and to update an existing policy. He was patient with my questions, free with his knowledge, and quick with his responses. I'm confident that we have great coverage at reasonable prices! Tina M"

"the service is exceptional and unprecedent...timing response and professionalism are most impressive to me"

"I had the privilege to be attended by Precious from Lance Cook State Farm, and I have to say I've never felt so taken cared of! She made my whole car process and insurance process so easy. You guys better be taking good care of her! Amazing overall. 10/10"

"Review for Lance Cook State Farm Insurance Agent I initially had an issue with my coverage, and I mistakenly thought it was due to poor service. However, once Lance Cook became aware of the problem, he immediately stepped in and went above and beyond to resolve it. His dedication and quick action truly impressed me. I am happy to give him a well-deserved five-star review. Highly recommend Lance Cook and his team!"

"The one thing I liked about Beatrice is that she honestly cared it was very thorough with the procedures that needed to be take place for the claim"